มหาวิทยาลัย หอการค้าไทย
 
 
 
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Bachelor of Science (1987-1990)
  • The Best Alumnus, Science Faculty, UTCC, 1995
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  • President, Cheer of Science Faculty, UTCC, 1988
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  • Gold medal, Light Heavy Weight, Boxing, UTCC Sport Day, 1988.
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    Master of Science(1994-1995)
  • Information Technology Management.
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  • Student Representative, IT Management Program,
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    Certificates
  • IT Service Level Agreement, Marcus Evans.
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  • PSDM, Problem solving and Decision-making Skills, KEPNER-TREGOE Inc.
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  • Project Management, KEPNER-TREGOE Inc.
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  • Business English Writing, TFB.
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  • RPG-II System analysis and design, IBM.
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    Department Director, Office of Products & Services, Products & Services Group.(Dec2004-Present)
    Total Access Communication PCL.(DTAC)
    Program Management Office
  • Consolidate all project items to ensure launch target.
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    Budget Management
  • Tracking & consider all spending which impact to cost efficient.
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    Central Administrative
  • To be center of all administration work.
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    KPI & Business intelligence
  • Set up group & department KPI aligned with corporate KPI
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  • Drill, Analyze and projection customer behavior interm of VAS usage.
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    Process Development
  • Setup new development process to ensure no requirement leak during product development life cycle.
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  • Setup template and document guideline necessary for product development life cycle.
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    Assistant Vice President, Information Technology Operation Department, Information Technology Division. (Aug 2001-Nov 2004)
    Hutchison CAT. Wireless MultiMedia Ltd.
    IT Operations Department (2002-2004)
    AVP IT Operations Support (Dec 2003 – 2004), Manage 45 outsources (Shift basis).
  • Business User Services
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    • Helpdesk Outsourcing (By HP)
    • Application Support
    • Desktop Management
    • User Administrator
    • Administration of SDLC tools and internal-use tools
    • Implementation & Training
    • Monitoring & Escalation
  • Technical Services
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    • Diagnorstic
    • Incident Management
  • Data Center Operations
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    • Batch Backup management
    • DC Facilities Management
    AVP IT Operations Control (July 2003-Nov 2003)
  • Configuration Management team
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    • Setup production control process
    • Setup deployment process
    • Setup configuration management methodology
  • Technical Services
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    • Monitoring
    • Batch and backup job run
    • DC Facilities Management
    Set up ITO Department and operate for initial step (Feb 2002- June 2003)
  • Business User Services
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    • Provide 1st level support to 1000+ business users and 100+ contact center agents.
    • Provide application functional services.
    • Implementation training through HUTCH shop rollout project.
  • Technical Services
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    • Provide 2nd level support, technical support.
    • Diagnostic unidentified cause to identify problem owner.
    • User Administration for business users
  • Data Center Operations
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    • Provide 7x24, 2 sites, Data Center Operations.
    • Facilities Management
  • Configuration Management
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    Assistant Vice President, Head of Information Technology Planning Department, Information Technology Division.(2001-2002)
    Hutchison CAT. Wireless MultiMedia Ltd.
    IT Planning Department
  • IT PMO (IT Program Management Office)
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    • Consolidate IT plan to align with business objectives “Hutch Launch Project”
    • Change Management, Release Management, Account Manager take care Workstream based project.
  • IT Administrator
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    • IT procurement
      • Consolidate and consider all IT related requirement.
      • Consolidate and formalize scoring template
      • Member of negotiation committee
      • Clarify requirement about term and condition use for negotiation
      • Ensure contract content will contain necessary information which can operate and maintain IT services.
    • IT Asset
      • Manage all IT related equipment procured by IT.
  • IT Policy
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    • Create, adopt and adapt IT policy from lead country.
    • Policy implementer.
  • IT Budget
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    • Manage, control and utilize annum 2 Billion Baht IT budget.
    Senior Division Manager, IT Administration Division, Research & Process Development Department(1997-2001)
    Assistant Division Manager, IT Administration Division, Research & Process Development Department
    Thai Farmers Bank PCL.
    Member of IT Master Plan Project.
  • Project objective
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    • Develop IT Master plan to align with business strategy.
  • Role & responsibility
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    • Consolidate business requirement of Credit Management Group.
    • Consolidate requirement of IT infrastructure.
    • Coordinate gather internal information for consultant (AT Kerney)
  • Major deliverables
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    • Project description and flight plan for Credit Management Group.
    • IT Infrastructure target model.
  • Member of IT Project Management Office.
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    • Objective
      • Ensure all IT project plans follow to IT master plan.
      • Ensure IT resource appropriately managed for IT projects.
    • Role responsibility
      • Track and monitor project.
      • Raise IT issue to IT sub-committee.
      • IT Budget management.
      • Coordinate for IT Resource allocation.
    • Major deliverables
      • Efficient IT Projects.
    Member of IT Security Policy Committee.
  • Project objective
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    • Develop TFB IT Security Policy.
    • Setup new organization structure to implement IT Security Policy.
  • Role & responsibility
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    • Member of both Junior Team and Senior Committee.
    • Review detail of the policy.
    • Coordinate with HR Dept. to setup ISU (Information Security Unit)
    • Coordinate gather internal information for consultant (PWC)
  • Major deliverables
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    • Information Security Policy
    • New ISU (Target to be finalized within August 2001)
    Project Coordinator of Enterprise System Management Project.
  • Project objective & scope
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    • Improve IT services and commit SLA to business.
    • Scope of work;          
      • Enterprise Service Desk, Problem Management, Change Management, Request Management, Asset Management,
      • Availability Management
      • Operational Management, Software Distribution, Remote monitoring
      • Security Management, Single Sign-on
      • Business Management, Application Monitoring
  • Role responsibility
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    • Project Coordinator
    • Coordinate gather internal information for consultant (IBM).
  • Major deliverables
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    • Project feasibility study, Vendor selection.
    • Establish project management structure for ESM Project.
    • Launch Module 1; Problem Management, Enterprise Service Desk and Asset Management.
    • Change organization structure to support new process.
    Secretary of Enterprise System Management Executive Committee.
  • Committee objective
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    • Solve conflict and problem in ESM Project including vendor conflict.
    • Track progress of ESM Project.
  • Role & responsibility
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    • Raise issue to ESM executive committee
    IT Coordinator of P-2000 Project.
  • Project objective
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    • Create new credit product
  • Role & responsibility
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    • To be a single point of contact for TFB IT issues.
    • Get IT requirement form business partner.
    • Prepare IT infrastructure for system integration.
  • Major deliverables
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    • Rollout prerequisite software to POS.
    • Infrastructure for connection testing.
    Project Coordinator, IT Infrastructure Project.
  • Project objective
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    • Re-design and implement configuration for branch and point of sales to support new business requirement.
  • Role responsibility
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    • Setup Project.
    • Consolidate business requirement related to IT infrastructure.
  • Major deliverables
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    • Draft configuration blueprint for International Trade Center.
    • Infrastructure design for Lotus Notes branch rollout.
    Project Coordinator, IT Backup Recovery Project.
  • Project objective
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    • Ensure availability of IT environment for business requirement.
  • Role responsibility
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    • Get availability requirement from business.
    • Coordinate to setup environment and backup recovery procedure.
  • Major deliverables
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    • HOST real-time backup.
    • AS/400 Replicator.
    • TANDEM Backup.
    • Dealing Room backup site.
    • Backup recovery testing.
    IT Account Officer (AO), 3 of 8 strategic projects
    • Core Banking System Project.
    • Credit Transformation Project.
    • Centralize Back Office Project.
    IT Account Officer (AO), Credit Management Group, Audit & Control Group.
  • AO’s role responsibility.
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    • Consider IT requirement.
    • IT resource allocation.
    • Budget management.
    • Vendor selection.
    • Raise issue to IT Sub-Committee.
    • Technology consultant.
    • Project management consultant.
  • Major deliverables
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    • Establish and implementation Retail Debt Restructuring Centers (250 Centers).
    • Establish Wholesale HUBs (7 HUBs).
    • Implement Lotus Notes to all branches. (Target to be finished by the end of 2001).
    IT Professional, IT Administration Division, Research & Process Development Department.
    IT Account Officer, Credit Management Group, System Group.
  • Major deliverables
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    • Design and implement new configuration of Zone office (47 offices).
    • Consolidate and implement new configuration of HQ VB.
    • Budget management for Y2K project.

    IT Manager, Application and System and IT Infrastructure design.
    Investment Analysis Manager, Business Analysis, Investment feasibility study for property project.
    (1994-1996)

    Satsmo Co.,Ltd.
    Profound Computer Co.,Ltd.(1992-1994) ,PC Pheriperial sale and service.
    Founder and Managing Director
    Siam CityCement PCL.(1990-1992)
    Assistance Division Manager, System Analysis and coding for Sales Department.
    - RPGII IBM System36, RPG400 AS/400
    L&L Co., Ltd.1989(trainee)
    Sub-broker, Community product.
    Part Time

    Instructure, Data Center Management, Information Technology Program, BSC, 2004, UTCC.
    Co-Instructure, Seminar Class, IT Management Program, MSC, 1998- 2003, UTCC.
    Guest Speaker, Seminar Class, Business Admin Faculty, Technology Thonburi Collage.
       
    		 
    		 
         
    		 
     
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